Short answer
Sidekick is strong for work inside the Shopify admin and comes with your plan. It does not see your Meta ads or Klaviyo emails.
What Sidekick does well
- Plans multi step admin tasks and stages the changes for your approval.
- Builds Flow automations and reports from your store data.
- Writes code and edits themes.
- Shows the whole store in Canvas, in early access.
- Comes with your Shopify plan.
Where it falls short
- Store only. It does not see your Meta ads or your Klaviyo emails.
- Store test ideas are checked on AI simulated shoppers, not real customers. Treat them as a hint, not an A/B test.
- It reviews one change at a time inside the admin.
Sidekick vs outside agents
Key point
Use Sidekick for work inside Shopify. Use an outside agent like Perplexity Computer, Claude or Grok Bot when the job spans ads and email too. Either way, check the result visually across all channels.
Sidekick not working?
- Check your staff account has permission for the area you ask about.
- Ask for one task at a time and name the product or page.
- Approve staged changes. Nothing changes until you do.
FAQ
Is Shopify Sidekick free?
Sidekick comes with your Shopify plan.
Can Sidekick see my Meta ads or Klaviyo emails?
No. Sidekick works on your store only. Use an outside agent when the job spans ads and email too.
Are Sidekick store tests real A/B tests?
No. Store test ideas are checked on AI simulated shoppers, not real customers. Treat them as a hint.
Why is Sidekick not making changes?
Sidekick stages changes for your approval, and nothing changes until you approve. Also check your staff account has permission for the area you ask about.